MailCheap

Migrate from Buttondown to MailCheap

Export your subscribers from Buttondown, import the file as it is, and send. MailCheap reads Buttondown's statuses, so people who left stay out.

Get startedMailCheap vs Buttondown
  1. 1

    Export your subscribers from Buttondown

    1. 1.1Open the Subscribers tab.
    2. 1.2Click Export: to export everyone, there's no need to select anyone.
    3. 1.3Download the CSV.

    Regular and paying readers come in as active. Unsubscribed, removed, undeliverable and complained ones come in with that status, so they get nothing.

    Buttondown's help: Subscriber data exports

    subscribers.csvExported from Buttondown
    • emailEmail
    • subscriber_typeStatus
    • creation_dateSignup date
    • unsubscription_dateUnsubscribed
  2. 2

    Import the file into MailCheap

    1. 2.1In MailCheap, open Contacts and click Import.
    2. 2.2Choose the file. MailCheap shows how many rows it read, and their statuses.
    3. 2.3Tick "These people agreed to receive my emails", then click Import.

    MailCheap leaves out invalid addresses, role addresses (info@, support@…), throwaway inboxes, duplicates and addresses that bounced or complained before.

    Import contacts

    subscribers.csv9,412 unique valid of 9,517 rows
    active 9,108unsubscribed 251bounced 53

    These people agreed to receive my emails

    After the import

    228 left out

    • invalid address41
    • role address (info@, support@…)87
    • throwaway inbox22
    • duplicate in the file64
    • bounced or complained before14
  3. 3

    Send from your domain, or ours

    1. 3.1On Domains, add your domain and create the DNS records MailCheap shows: DKIM, a return path and one subdomain for your archive and links, plus DMARC if you have none.
    2. 3.2Until then, or for good, send from hello@your-newsletter.mailcheap.ai: it's set up for you, with no DNS to touch.

    news.yourdomain.comReady

    • CNAMEDKIM
    • CNAMEReturn path
    • CNAMEArchive and links
    • TXTDMARC

    Or hello@your-newsletter.mailcheap.aiReady

  4. 4

    Send your first issue

    1. 4.1Write it in the editor, or ask your AI agent to.
    2. 4.2Add your postal address in the newsletter settings: every issue needs one.
    3. 4.3Send yourself a test, then send or schedule it.

    Your first send to imported contacts goes out in steps: a slice first, then the rest 3 hours later if bounces and complaints stay low.

    Notes from a quiet monthSending in steps

    1. A first sliceGoes out now
    2. Rates checkedBounces under 2%, complaints under 0.08%
    3. The rest3 hours later

Comes with your list

  • Every email address
  • Who unsubscribed, bounced or complained: they get nothing
  • Signup dates, when the export has them

Stays on Buttondown

  • Names, tags and custom fields
  • Past issues and their stats
  • Paid subscriptions
  • Automations
  • Notes and metadata

Ready to move?

Questions about your export? Email hello@mailcheap.ai.

Get started

Other migration guides

Buttondown is a trademark of its owner, shown here to name the product you move from. MailCheap isn't affiliated with Buttondown. The export steps follow Buttondown's help on October 13, 2026.