MailCheap

Migrate from EmailOctopus to MailCheap

Export your subscribers from EmailOctopus, import the file as it is, and send. MailCheap reads EmailOctopus's statuses, so people who left stay out.

Get startedMailCheap vs EmailOctopus
  1. 1

    Export your subscribers from EmailOctopus

    1. 1.1Open your list's contacts, with the status filter on Subscribed.
    2. 1.2Click Actions, then Export. Choose All columns and click Export.
    3. 1.3Unzip the file that downloads: the CSV is inside.

    To keep unsubscribed contacts out for good, export them too and import that file: they come in as unsubscribed.

    EmailOctopus's help: Exporting contacts

    contacts.csvExported from EmailOctopus
    • Email addressEmail
    • StatusStatus
    • Created atSignup date
  2. 2

    Import the file into MailCheap

    1. 2.1In MailCheap, open Contacts and click Import.
    2. 2.2Choose the file. MailCheap shows how many rows it read, and their statuses.
    3. 2.3Tick "These people agreed to receive my emails", then click Import.

    MailCheap leaves out invalid addresses, role addresses (info@, support@…), throwaway inboxes, duplicates and addresses that bounced or complained before.

    Import contacts

    contacts.csv9,412 unique valid of 9,517 rows
    active 9,108unsubscribed 251bounced 53

    These people agreed to receive my emails

    After the import

    228 left out

    • invalid address41
    • role address (info@, support@…)87
    • throwaway inbox22
    • duplicate in the file64
    • bounced or complained before14
  3. 3

    Send from your domain, or ours

    1. 3.1On Domains, add your domain and create the DNS records MailCheap shows: DKIM, a return path and one subdomain for your archive and links, plus DMARC if you have none.
    2. 3.2Until then, or for good, send from hello@your-newsletter.mailcheap.ai: it's set up for you, with no DNS to touch.

    news.yourdomain.comReady

    • CNAMEDKIM
    • CNAMEReturn path
    • CNAMEArchive and links
    • TXTDMARC

    Or hello@your-newsletter.mailcheap.aiReady

  4. 4

    Send your first issue

    1. 4.1Write it in the editor, or ask your AI agent to.
    2. 4.2Add your postal address in the newsletter settings: every issue needs one.
    3. 4.3Send yourself a test, then send or schedule it.

    Your first send to imported contacts goes out in steps: a slice first, then the rest 3 hours later if bounces and complaints stay low.

    Notes from a quiet monthSending in steps

    1. A first sliceGoes out now
    2. Rates checkedBounces under 2%, complaints under 0.08%
    3. The rest3 hours later

Comes with your list

  • Every email address
  • Who unsubscribed, bounced or complained: they get nothing
  • Signup dates, when the export has them

Stays on EmailOctopus

  • Names, tags and custom fields
  • Past issues and their stats
  • Automations and their emails
  • Landing pages and forms

Ready to move?

Questions about your export? Email hello@mailcheap.ai.

Get started

Other migration guides

EmailOctopus is a trademark of its owner, shown here to name the product you move from. MailCheap isn't affiliated with EmailOctopus. The export steps follow EmailOctopus's help on October 13, 2026.