Migrate from Sendy to MailCheap
Export your active subscribers from Sendy, import the file as it is, and send. People who unsubscribed, bounced or complained stay behind.

“Moved to MailCheap. Cancelled beehiiv / ActiveCampaign same weekend. $380/mo now $19.”
Bruce van Zyl@brucevanzyl
- 1
Export your subscribers from Sendy
- 1.1In Sendy, pick your brand, click View all lists, then your list's name.
- 1.2Open the Active tab: it leaves out who unsubscribed, bounced, complained or never confirmed.
- 1.3Click Export at the top of the page and download the CSV.
Export the Active tab only. Sendy's files have no status column, so people from the other tabs would come in as active.
MailCheap reads the column names on the file's first line. If it starts with a subscriber, add a line with Name,Email above it.
subscribers.csvExported from Sendy - EmailEmail
- 2
Import the file into MailCheap
- 2.1In MailCheap, open Contacts, click Add contacts and pick Import a CSV.
- 2.2Choose the file. MailCheap shows how many rows it read, and their statuses.
- 2.3Check Other columns: custom fields go into new fields on their own, the platform's own columns stay out.
- 2.4Tick "These people agreed to receive my emails", then click Import.
MailCheap leaves out invalid addresses, role addresses (info@, support@…), throwaway inboxes, duplicates and addresses that bounced or complained before.
Import contacts
subscribers.csv9,412 unique valid of 9,517 rowsactive 9,108unsubscribed 251bounced 53These people agreed to receive my emails
After the import
228 left out
- invalid address41
- role address (info@, support@…)87
- throwaway inbox22
- duplicate in the file64
- unsubscribed, bounced or complained before14
- 3
Send from your domain, or ours
- 3.1On Domains, add your domain and create the DNS records MailCheap shows: DKIM and a return path, plus DMARC if you have none.
- 3.2Until then, or for good, send from hello@your-newsletter.mailcheap.ai: it's set up for you, with no DNS to touch.
news.yourdomain.comReady
- CNAMEDKIM
- CNAMEReturn path
- TXTDMARC
Or hello@your-newsletter.mailcheap.aiReady
- 4
Send your first issue
- 4.1On Campaigns, write it in the editor, or ask your AI agent to.
- 4.2Add your postal address in the newsletter settings: every issue needs one.
- 4.3Send yourself a test, then send or schedule it.
Your first send to imported contacts goes out in steps: 2% first, then 5% more 30 minutes later, then the rest, while bounces and complaints stay low.
From a domain you already send newsletters with, everyone gets your first issue right away. A new domain sends to its first 2,000 Gmail readers on its first day and to the others the next day, since Gmail is careful with domains it doesn't know.
Notes from a quiet monthSending in steps
- 2% firstGoes out now
- 5% more30 minutes later, with bounces under 2.5%
- The rest30 minutes after that
Comes with your list
- Every email address
- Who unsubscribed, bounced or complained: they get nothing
- First names, tags and custom fields
- Signup dates, opens and clicks, when the export has them
Stays on Sendy
- Past issues and their stats
- Autoresponders and their emails
- Rules and webhooks
- Brands and client accounts
Ready to move?
Questions about your export? Chat with us from your dashboard.
Other migration guides
- From beehiiv
- From Substack
- From Mailchimp
- From Kit
- From MailerLite
- From Buttondown
- From Ghost
- From EmailOctopus
- From listmonk
Sendy is a trademark of its owner, shown here to name the product you move from. MailCheap isn't affiliated with Sendy. The export steps follow Sendy's help on October 31, 2026.