Your account

Signing in

You sign in with Google, or with a code MailCheap emails to your address. The address can't be changed. Your name and photo are on the Account page, opened from the menu at the bottom of the sidebar, along with your plan and the deletion of your account.

Apps you connected with your sign-in, like ChatGPT or Claude, are on the API keys page, where you can disconnect each one. API and AI assistants

Deleting your account

Two things come first, and the Account page shows them when they apply:

• Cancel your plan in the billing portal: deleting your account doesn't stop Stripe from billing it. You can delete it once the plan has ended.
• Stop your campaigns: pause the ones sending and unschedule the scheduled ones.

Then click Delete account and type the code MailCheap emails you. Your account stops at once: you're signed out everywhere, your API keys are revoked, connected apps are disconnected, nothing is sent, and your websites go offline.

Restoring it

For 30 days, signing in restores your account as it was. Your API keys and connected apps stay off: create new ones once it's back. After 30 days, its newsletters, contacts, campaigns and images are deleted for good, and it can't be restored.