HelpStart
Getting started
Sign in, set up your newsletter and send your first issue.
Sign in
Sign in with Google, or with your email address: MailCheap emails you a code to type in. Each code works once, for 5 minutes, so there's no password to remember.
Set up your newsletter
The first time you sign in, MailCheap asks four things:
- Your newsletter's name.
- What it's about, in one line, under its name on your signup form and website. You can skip it.
- Who it's from: the name your readers see in their inbox.
- Whether you have subscribers already, and where they are now, so MailCheap can suggest the plan that fits one issue a week.
You can change all of it later in the newsletter's settings.
Before you pick a plan
Without a plan, you can still set up your newsletter, write and preview drafts, upload pictures, and add up to 3 contacts a day by hand. Sending, test emails, imports, your own domain, API keys and AI assistants start with a plan. See Plans and billing.
Send your first issue
The overview page lists these steps until they're done.
- Write your first issue. Start a draft from the Campaigns page. It saves as you type. Writing an issue
- Add your subscribers. Import a CSV file from the platform you're leaving, or add people one by one on the Contacts page. Importing contacts
- Send from your domain, if you want to. Until then, each newsletter sends from its shared address, like hello@your-newsletter.mailcheap.ai. Sender addresses and domains
- Send your first issue. Open your draft, send yourself a test, then send it now or schedule it. Sending and scheduling
- Connect your AI agent, if you use one. ChatGPT, Claude, Cursor, Codex or Grok Bot can write, test and schedule issues for you. API and AI assistants
Your first campaign also starts your account's 30-day warm-up, when bigger sends go out over a few hours. Warm-up and sending pace
Still stuck? Chat with us from your dashboard.